Shapeways
STAB Pendant ⛧VIL⛧
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❂ Shapeway orders take 2-4 weeks to deliver ❂
See our F.A.Q. for more details.
See our store for our full collection of SCREAM pendants.
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& is FAN ART. ❂
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SHAPEWAYS - SHIPPING & RETURNS
SHAPEWAYS - SHIPPING & RETURNS
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💀 Shapeways
۞ 3D Printing Needed
VIL is proud to partner with Shapeways, a company at the forefront of the 3D printing industry. All Shapeways fulfillment orders will be 3D printed after an order is placed. Shapeways then mails the order directly to the buyer. Any customer service issues with a Shapeways fulfillment order, will need to contact Shapeways directly. All Shapeways orders will expect a turnaround time of about 2-4 weeks.
Shapeways Shipping Policy ✵
Shapeway orders are usually delivered to buyers within about 30 days or less. Please keep in mind this time-frame is due to your custom order bring uniquely 3D printed just for you (and includes all the detailed steps involved making sure your print comes out just right). VIL is confident you will find this wait time to be well worth it. All Shapeway orders come from NY, USA.
- Shapeways Shipping Policy may be viewed by following this link: https://support.shapeways.com/hc/en-us/articles/360006412813-Shipping-time-costs
Shapeways Returns ✵
All return and customer service requests will need to be brought to Shapeways directly; see link provided below.
Please note, Shapeways has their own return policy which is also provided below for your review.
- Shapeways' Customer Service:
https://support.shapeways.com/hc/en-us/requests/new
- Shapeways' Return Policy Link (see "4. Warranty; Disclaimer."):
https://www.shapeways.com/terms_and_conditions
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⛧ VIL IN STOCK ⛧ SHIPPING & RETURNS
⛧ VIL IN STOCK ⛧ SHIPPING & RETURNS
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💀 VIL IN STOCK
۞ NO 3D Printing Wait Time
All items which are shown to be VIL IN STOCK will be mailed directly from VIL. In Stock items provide the shortest turnaround time for our customers. Depending on the delivery address, customers may expect their orders delivered within about 1-5 days for Priority and 1-12 days for First Class. Note, weekends and holidays are excluded from mailing/shipping times.
VIL IN STOCK Shipping Policy ❈
Orders are typically mailed within 1-2 days after an order is placed (excluding weekends and holidays). VIL offers USPS Priority Shipping (preferred and suggested) and USPS First Class (domestic and some international countries). If selecting Priority Mail, all parcels are automatically covered with USPS Insurance (up to $50 dollar value) and will be delivered within 1-3 days after shipping. First Class parcels will take anywhere from about 2-12 days and have no insurance coverage. VIL will NOT compensate for lost First Class parcels; please be sure to provide a secure delivery address. VIL ships from Southern California (Inland Empire), USA.
VIL IN STOCK Returns ✵
ALL returns must first be approved by VIL before any actions are taken.
Refunds, or exchange values, are honored if the return is requested within 7 days of delivery date. Returns must be in brand new condition or a corresponding reduction in refund amount, or exchange value, will be applied. Please send a message, with the reason for return, and VIL will reply with further instruction.
All return shipping costs are to be paid by the buyer, unless VIL agrees to cover shipping costs before mailing due to an error we made. VIL aims for completely satisfied customers. We are prepared to rebuild our buyer’s trust and provide a free prepaid return label if we made a mistake.
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